Privacy and Cookie Policy

A. Privacy Policy

Last updated: dec 2, 2025

Unata BV (“Unata”, “we”, “our”, “us”) is committed to protecting your personal data and handling it with care. This policy explains how we collect, use, store and protect information when you visit our website www.unata.be.

1. Who we are

Unata BV
Nieuwlandlaan 85,
Industriezone B437
3200 Aarschot, Belgium

https://www.unata.be
+32 (0)16 550 150
info@unata.be

Unata is the controller responsible for processing your personal data.

2. Data we collect

We collect the following types of personal data:

• Name
• Email address
• Phone number
• Postal address
• Analytics data (such as IP address, device information, browsing behaviour)

3. How we collect data

We collect data through:

• Contact forms
• Newsletter sign-up forms
• Checkout or order processes
• Functional and analytical cookies
• Analytics tools (Google Analytics, Google Search Console)

4. Why We Process Your Data

We process personal data for:

• Responding to inquiries
• Processing and delivering orders
• Sending newsletters (only if subscribed)
• Improving website performance and user experience
• Marketing activities with prior consent
• Website security and system monitoring

5. Legal Basis

Depending on the situation, data is processed based on:

• Contractual necessity (e.g., orders)
• Legitimate interests (e.g., site improvement, security)
• Consent (e.g., newsletters, analytics cookies)
• Legal obligations (e.g., accounting retention)

6. Third-Party Services

We use the following tools that may process data:

• Google Analytics
• Google Search Console

These providers may store data outside the EU.

International Transfers

Because we use Google services, your data may be transferred outside the EEA.
These transfers rely on:

• The EU–US Data Privacy Framework, and/or
• Standard Contractual Clauses (SCCs) issued by the European Commission

7. Cookies

We use:

• Functional cookies — required for the website to work
• Analytics cookies (Google Analytics) — only placed after consent

A cookie banner is shown to allow visitors to accept or decline analytics cookies.

More details are available in our Cookie Policy.

8. Data Retention

We keep personal data only as long as necessary:

• Contact form inquiries: up to 2 years
• Newsletter data: until unsubscribed
• Transaction and order data: up to 7 years (legal requirement)
• Analytics data: up to 26 months

After these periods, data is deleted or anonymised.

9. Data Security

Your data is stored using secure cloud infrastructure.
We apply technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

10. User Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to or limit processing
• Withdraw consent at any time
• Request data portability
• File a complaint with the Belgian Data Protection Authority

11. Site Not Intended for Minors

The website is intended for B2B professionals.
We do not knowingly collect personal data from individuals under 16.

12. Contact for Privacy Questions

For privacy-related requests or questions, you can contact us at: info@unata.be